© COMMONWEALTH OF A
The department is involved in international information
exchanges with a number of countries, including the United
Kingdom, the United States of America, Canada and New
Zealand. These international information exchanges may involve
the sharing of personal identifiers, including facial images and
fingerprint data, collected by immigration agencies such as this
department. If, as a result of this sharing between countries,
there is a match with your personal identifiers, the department
will disclose your biographical data, copies of travel and other
identity documents or information from such documents, your
immigration status and immigration history (which may include
any immigration abuse and offences) and any criminal history
information relevant to immigration purposes. The purpose of
such disclosure would be to help confirm your identity and
determine if you have presented to the department and the
other agency under the same identity and with similar claims.
The department will only disclose this information if none of
these countries is a country of claimed persecution and only if
the department is reasonably satisfied that this information will
not be disclosed to your country of claimed persecution or
substantial discrimination.
For more detailed information you should read form 1243i Your
Personal Identifying Information, which is available form the
department’s website www.immi.gov.au/allforms/ or from
any office of the department.
Review rights
If your application is refused, it is not possible to obtain a review
of the decision by the Migration Review Tribunal or the Refugee
Review Tribunal.
Settlement services
If you are granted a humanitarian visa (subclasses 200, 201, 202,
203 or 204), information on the personal possessions that you
may take with you to Australia is available from the office that
granted your visa.
The Australian Government provides a range of services to help
refugee and humanitarian entrants settle in Australia. This
assistance may include being met on arrival by a service provider
and taken to accommodation, help to register for income
support, help to arrange medical appointments, information
about your new community, and attending English language
classes.
Immigration assistance
A person gives immigration assistance to you if he or she uses,
or claims to use, his or her knowledge or experience in
migration procedure to assist you with your visa application,
request for ministerial intervention, cancellation review
application, sponsorship or nomination.
In Australia a person may only lawfully give immigration
assistance if he or she is a registered migration agent or is
exempt from being registered. Only registered migration agents
may receive a fee or reward for providing immigration
assistance.
If an unregistered person in Australia, who is not exempt from
registration, gives you immigration assistance they are
committing a criminal offence and may be prosecuted.
Migration agents in Australia
Migration agents in Australia must be registered with the Office
of the Migration Agents Registration Authority (Office of the
MARA) unless they are exempt from registration.
842 (Design date 07/13) - Page 4
Migration agents outside Australia
Migration agents who operate outside Australia do not have to
be registered. The department may give some overseas agents
an ID number. This number does not mean that they are
registered.
Note: Some Australian registered migration agents operate
overseas.
Migration agent information
A migration agent is someone who can:
• advise you on the visa that may best suit you;
• tell you the documents you need to submit with your
application;
• help you fill in the application and submit it; and
• communicate with the department on your behalf.
If you appoint a migration agent, the department will assume
that your migration agent will be your authorised recipient,
unless you indicate otherwise.
Your migration agent will be the person with whom the
department will discuss your application and from whom it will
seek further information when required.
You are not required to use a migration agent. However, if you
use a migration agent, the department encourages you to use
a registered migration agent. Registered agents are bound by
the Migration Agents Code of Conduct, which requires them to
act professionally in their clients’ lawful best interests.
Information on migration agents, including a list of registered
migration agents, is available on the Office of the MARA website
www.mara.gov.au
You can also access information about migration agents on the
department’s website www.immi.gov.au
Exempt persons
The following people do not have to be a registered migration
agent in order to provide immigration assistance, but they must
not charge a fee for their service:
• a close family member (spouse, de facto partner, child,
parent, brother or sister);
• a member of parliament or their staff;
• an official whose duties include providing immigration
assistance (eg. a Legal Aid provider);
• a member of a diplomatic mission, consular post or
international organisation.
Appointing a migration agent/exempt person
To appoint a migration agent/exempt person you should complete
Pa
r
t
M
–
Options for receiving written communications
.
Your migration agent/exempt person should complete form 956
Advice by a migration agent/exempt person of providing
immigration assistance.
Form 956 is available from the department’s website
www.immi.gov.au/allforms/
Options for receiving written communications
If you do not appoint a migration agent/exempt person you
may still authorise another person, in writing, to receive written
communications on your behalf. This person is called the
authorised recipient.
USTRALIA, 2013